Last Updated: August 7, 2025
Welcome to Chitra Holistic International Online Academy (the “Academy”), operated by Chitra Holistic International Trust for Research and Advancement. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our services and website.
By using our website at https://chitra.info/academy and our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information from our users:
Personal Identification Information: Name, email address, mailing address, phone number, and other contact details provided during registration or course enrollment.
Payment Information: Details required to process payments for courses, such as credit card information. (Note: We use secure third-party payment processors, and we do not store your full credit card information on our servers.)
Academic and Learning Data: Information related to your course progress, assignments, grades, feedback, and certifications.
Technical Data: IP address, browser type, operating system, and other technical information collected automatically through cookies and similar technologies.
Communication Data: Records of your correspondence with us, including emails and support requests.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To manage your account, enroll you in courses, track your progress, and provide access to course materials.
To Process Payments: To complete transactions and provide you with invoices and payment confirmations.
To Communicate with You: To send you updates about our courses, important announcements, and marketing information (if you have opted in).
To Improve Our Services: To analyze user behavior and feedback, allowing us to enhance our course offerings, website functionality, and user experience.
To Ensure Security: To protect against fraudulent activities, unauthorized access, and to maintain the integrity of our platform.
For Research and Advancement: As part of our mission, we may use anonymized or aggregated data for research purposes to further the holistic and interdisciplinary fields of study we support.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share your information in the following limited circumstances:
Third-Party Service Providers: We may share your data with trusted third-party partners who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, analytics providers). These parties are obligated to keep your information confidential.
Legal Compliance: We will disclose your information where required to do so by law, or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is accessible only by a limited number of people who have special access rights to such systems and are required to keep the information confidential. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal data:
Right to Access: You can request to see the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate information.
Right to Erasure: You can request the deletion of your personal data, subject to certain legal obligations.
Right to Restrict Processing: You can ask us to temporarily suspend the processing of your data.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
Right to Object: You can object to our processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at the email address provided below.
6. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@chitra.info